About Us

Impagination's approach to online presence allows our clients to take advantage of the benefits of web technologies in knowledge management, public interaction and e-commerce for their digital assets.

We work closely with each client in planning, focusing and defining the online strategy for the short, medium and longer term.

This strong collaboration allows our clients to focus on their core business and continue to develop online content applications to improve service, expand target audience reach and maximise business potential

Our history

Impagination was established as a web design and internet marketing company servicing not-for-profit organisations and SMEs in 1998.

We sustain long term relationships with our clients by striving to make online technologies such as e-commerce, e-training and webcasting, accessible and affordable.

Our philosophy

We combine simplicity of design and structure with clear and relevant content to produce solutions that enhance online presence.

Our People

Jeff Grainger

Director, Design and Development

Jeff has been designing and managing corporate online assets for more than 20 years drawing upon a wealth of commercial experience across a variety of industries.

He provides market-focused digital solutions with the best possible user experience for clients in developing new, or reinvigorating established online assets.

His background includes 15 years experience in sales, marketing, training and customer service for leading companies such as American Express, Coles Supermarkets, Elders IXL Wines & Spirits and Telstra before establishing Impagination.

Jeff holds a Certificate in Marketing Management from the Australian Institute of Management.

Suzanne Grainger

Director, Strategy and Communications

Suzanne has been developing and managing digital content for more than 20 years. 

She applies her extensive marketing and communications experience in the design and delivery of integrated communication programs for consumers and healthcare professionals, including production of e-learning courses, podcasts, webcasts and educational videos. 

Her background includes managing communications, sales and marketing programs for healthcare services, pharmaceutical companies and the public sector before joining Impagination. 

Suzanne holds a Bachelor of Science (Honours) from Monash University and a Graduate Diploma of Business Administration from Swinburne University of Technology. 

Terence Grainger

Content Management and Audio/Visual Specialist

Terence has been working with digital media creation and management for more than 8 years, with an emphasis on creating web-ready content. He has helped produce a large variety of content, including television shows for Channel 31, filming corporate presentations, as well as audio and video podcast creation and editing. In addition Terence has over 3 years of experience with client services working with Salmat to liaise between clients and consumers.

Terence holds a Bachelor of Arts (Media and Communications) from Deakin University and a Master of Social Work from La Trobe University. 

2023 Copyright Impagination - Impagination is a business name of RL Snowdon Pty Ltd ABN: 41 004 879 832

We acknowledge the Dja Dja Wurrung as the traditional owners of the land we love.